Brian O'Connell

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The U.S. Department of Labor issues a new directive on AI in the workplace.Microsoft calls 2024 the year where artificial intelligence “gets real,” as the use of the technology has…

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Middle-market companies are pouring billions into artificial intelligence, but challenges abound.U.S. middle market companies (so named because their revenues fall…

Attitudes on artificial intelligence are shifting in the C-Suite. Where do CFOs land on AI today?Like any new, ground-shifting technology,…

Consumer care centers that rely on AI assistants are doing better . . . but there’s always room for improvement….

A new report says “no straight line” exists between artificial intelligence and job losses.Over the past few years, artificial intelligence…

A new AI skills initiative pairs Google trainers with “worker” students. Global companies want AI training for their employees and…

With companies pouring cash into artificial intelligence, they’re taking no chances on unskilled AI help. A new artificial intelligence management…