Is your job at risk because of artificial intelligence? This list tells the tale.
There’s a benchmark test workers can apply to find out if their jobs are in jeopardy due to company artificial intelligence implementations.
It’s this easy.
If your company has already deployed AI, there’s about a four-in-10 chance layoffs aren’t far behind.
That’s the takeaway from a recent ResumeBuilder.com survey of 750 business leaders. The study shows that 37% of companies that rolled out AI tools and applications simultaneously laid off employees “who were no longer needed,” the report stated.
Additionally, another 44% of companies say AI will “lead to layoffs in 2024,” while 83% of executives surveyed say learning AI skills “will help current employees retain their jobs.”
The survey also noted that 53% of companies currently use AI, and 24% plan to start in 2024.
These Jobs Are on the Chopping Block
A consensus is also developing over which jobs are the first to be deep-sixed once AI is up and running inside companies.
According to NLB Services, an Atlanta-based workforce solutions provider, these seven jobs will be eliminated due to AI in 2024.
1) Customer support
Customer-facing occupations top the list of endangered jobs, mostly due to generative AI technologies like ChatGPT, which enable AI chatbots and virtual assistants to handle first-level customers.
“There’s a 100% likelihood that these tasks will be automated,” NLB says. One big red flag is when customer service reps receive robocalls themselves on behalf of various services and companies. “That marks the start of these jobs getting replaced,” the report notes.
2) Courier and transportation
AI-powered autonomous vehicles are already being tested in cities worldwide. When they go commercial, look out below for transport drivers.
“Self-driving vehicles and drones are already transforming the courier job, and companies are investing heavily to work on autonomous vehicle driving, robots, and drone deliveries,” NLB reports. “This (scenario) needs real-time data processing in huge quantities. With the introduction of AI and machine learning, the efficiencies of these models have increased.”
According to NLB, the odds of having your job displaced as an Uber driver or even bicycle courier stand at 95% “eventually.”
3) Retail Salesman and advertisers
Anyone in sales or advertising need only look toward the grocery store sector, where automated checkout systems and self-checkout kiosks have lessened the need for cashiers.
“Similarly, as ads move towards the web and social media from print and television, the demand for these roles will cease to exist,” NLB says. “People can make informed decisions through social media platforms and virtual ads. “That means) the role of the salesman or advertiser is minimized and will eventually disappear.”
4) Market research analysts
Handling surveys and combing through customer relationship surveys are the bread and butter of the market research trade, but increasingly, that plate looks empty these days. Instead, automated AI is taking over those tasks.
“AI can enhance data analysis capabilities and compile the available information more efficiently,” the report notes. “It may also reduce the demand for some lower-level data analysis jobs as automated tools become more sophisticated and make calculative decisions.”
5) Receptionists
The halcyon days of the office receptionist, made famous in movies like “Local Hero,” “Office Space,” and any James Bond film, and on television shows like “The Office,” are going away forever.
“With the set-up of auto check-ins and entry systems in both large and small hotels and organizations, the need for receptionists, in the long run, is poised to diminish,” NLB states. “Automated phone answering and scheduling systems can replace traditional receptionist work.”
6) Bookkeeping and accounting
The days of the green-shaded office numbers cruncher also seem over. AI-powered automation of accounting tasks arguably frees finance department staffers to focus on more revenue-related checklists, but NLB isn’t buying that argument.
“Automation can take it to a different level, but the margin of error is minimal with more speed,” the report said. “It makes all the more sense to implement AI and ML in jobs of a repetitive nature.”
7) Proofreaders and editors.
Ever since Grammarly, an AI-fueled editing tool, hit writers’ laptops, the age of the crusty copy editor is fading fast.
“Now, artificial intelligence apps can detect grammatical mistakes, sentence construction, and other errors that can easily be automated through different apps,” NLB adds. “For example, proofreading apps like Grammarly and Microsoft Word have integrated AI tools for real-time proofreading and keeping other writing elements in check as you write.”
Brian O’Connell, a former Wall Street bond trader and best-selling author, is a prominent figure in the finance industry. With a substantial background as an ex-Wall Street trader, he has authored two best-selling books: ‘The 401k Millionaire’ and ‘CNBC’s Creating Wealth’, demonstrating his profound knowledge of finance and investing.
Brian is also a finance and business writer for esteemed national platforms and publications, including CNN, TheStreet.com, CBS News, The Wall Street Journal, U.S. News & World Report, Forbes, and Fox News.